WELCOME❤️
SECURE PAYMENTS 🔐
100% GENUINE QUALITY 🗿
FAQs
At VELARè, quality and customer satisfaction are our top priorities. Due to specific agreements with our shipping partner, we are unable to offer returns or exchanges on our tee shirts. We understand this might be different from what you’re used to, so we’ve crafted our policy with transparency and your best interest in mind.
At VELARè, we value your satisfaction and strive to offer a smooth and positive shopping experience. To ensure quality and fairness for all our customers, we accept exchanges within 3 working days from the date of delivery. We regret that, due to our operational guidelines and quality control standards, we are unable to process exchange requests after 3 working days.
At velarè, we are committed to providing high-quality apparel. Due to the nature of our products, we do not accept returns. All sales are final. We encourage customers to review their orders carefully before making a purchase.
Refunds
Refunds are not provided for change of mind or incorrect selections. However, exceptions are made in the following circumstances:
Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer service orders@velarè.com within 3 days of receipt with photographic evidence. Upon verification, we will offer a replacement.
Incorrect Items: If you receive an item different from what you ordered, notify us within 3 days. We will arrange for the correct item to be sent.
Who we are
At velarè, we value your privacy and are committed to protecting any information you share with us on our platform. This Privacy Policy explains how we collect, use, and safeguard your personal data while you browse and shop on our website.
Cookies
We use cookies—small data files stored on your device—to:
Analyze site usage and improve our platform continuously.
You can manage your cookie preferences through your browser settings, though please note that disabling cookies may impact your overall experience on our site.
Keep you logged in for a smoother shopping experience.
Understand your preferences and tailor the website content to better serve you.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Disclosures to Third Parties
Your privacy is our priority. We do not sell, trade, or otherwise transfer your personal information (such as your email address) to any third party platforms. Your data is used solely to enhance your shopping experience and process your orders.
Policy Updates
We continually review and update our Privacy Policy to keep pace with changing market conditions and regulatory requirements. Any changes will be posted on this page with an updated effective date, so please review this policy periodically.
'Our genuine customers invest in trust: opt for secure online payments, not cash on delivery'
